Customer Service Account Manager Jobs

We are currently recruiting for a temporary Payroll Team Leader based South East London the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. Payroll Team Leader - £19.80 p/h PAYE or £24.67 p/h UMBRELLA5 days in the office - SE18 * This is a role fully office based * Candidate must be immediately available * Working to the Payroll Operations, Service Development and Training Manager this post will be responsible for the efficient running of the Patroll Administrators and their workloads * They will contribute to the development and implementation of the improvements in the Payroll Service * To maintain knowledge of the legislation and polices and how to apply that knowledge on an operational basis * Ther will undertake the most complex transactional work in the Payroll service to manager the work of up to 5 payroll administrators and to co-ordinate the workload of the ream within strict deadlines 47227GFINDPAY

A well-established Chartered Accountancy firm based in Bury St Edmunds, providing a wide range of financial services to businesses across various industries. Offering tailored solutions and maintaining strong, long-lasting client relationships. Due to continued growth, they are looking for a Senior Payroll Administrator to join our team. The Role:As a Senior Payroll Administrator, you will be responsible for managing and processing payrolls for a diverse portfolio of clients. These clients come from a range of industries and vary in size, requiring a flexible and adaptable approach. The role demands a thorough payroll background and the ability to ensure accurate, compliant, and timely payroll processing. You will work closely with the team to ensure that all payroll-related queries and issues are handled efficiently, providing excellent customer service at all times. Key Responsibilities: * End-to-end payroll processing for multiple clients across a variety of sectors, ensuring compliance with all statutory requirements. * Managing payrolls of varying sizes and complexities, from small businesses to larger enterprises. * Liaising with clients to gather payroll data, answer queries, and resolve any issues promptly. * Processing statutory payments such as SSP, SMP, SPP, and other deductions including pensions, student loans, and AEOs. * Producing payroll reports for clients, including payslips, P45s, P60s, and any other documentation as required. * Ensuring accuracy in the calculation of tax, NI, and pension contributions. * Maintaining and updating payroll records for audit purposes and compliance. * Keeping up to date with payroll legislation and implementing changes accordingly. * Supporting the payroll team with system upgrades, new client set-ups, and process improvements. * Managing the year-end payroll process, including the submission of returns to HMRC. * Providing guidance and support to junior members of the payroll team when necessary. Key Requirements: * Extensive experience in payroll administration, ideally within a practice or bureau environment. * Strong working knowledge of current payroll legislation and compliance. * Experience managing payrolls for multiple clients across various industries and business sizes. * Familiarity with payroll software (experience with systems like Sage Payroll, Xero, or QuickBooks is an advantage). * Strong numeracy skills and attention to detail. * Ability to handle sensitive information with discretion and maintain confidentiality. * Excellent communication skills, both written and verbal, with the ability to build and maintain strong relationships with clients. * Ability to work efficiently under pressure and manage multiple priorities. * A proactive approach to problem-solving and process improvements. What We Offer: * A competitive salary based on experience. * Opportunities for professional development and training. * A supportive and collaborative working environment. * Flexibility in working hours where appropriate.INDPAYN

Job SummaryPortfolio Payroll are currently working with a large organisation in the Blackpool area who are currently recruiting for a Payroll Advisor to join their team. They provide an excellent working environment, work from home opportunity and it is an exciting opportunity overall! Key Duties/Tasks:. * Technical skills including payroll system experience & excel skills * Support the busy payroll department high volume starters and leavers * Experience dealing with multiple payrolls of varying shift patterns * Must have very strong Excel (VLookUps/Pivot Tables) * High volume, fast paced * Provide comprehensive advice to employees in relation to payroll queries * Ensuring all necessary payments are made within the deadlines set, for example Reconciliations. * Manual calculations of overtimes and bouses for example * Experience of T & A system essential Desirable skills and attributes: * Some years payroll experience essential * Previous payroll experience in a fast paced and high-volume environment * A keen eye for detail * Enjoy working within a team * Excellent communicator as you will be answering queries * Confident with Excel * CIPP advantageous not essential Benefits * Standard pension * Up to 25 days paid holiday each year plus public holidays. * Hybrid working * Flexitime * Healthcare and life assurance related benefitsNormal working hours are 35 hours per week, 9:00am to 5.00pm with 1-hour unpaid break. To hear more about this fantastic opportunity please feel free to give me a call on 0161 523 5585 and ask for Liam. Alternatively, please email liam.nally@portfoliopayroll.com and I will get back to you imminently. INDPAYN