Customer Service Account Manager Jobs

Portfolio Payroll are partnered with a global financial services organisation who are seeking a hands on and experienced International Payroll Consultant to join their small & supportive payroll team, reporting into the Payroll Manager. Responsibilities include: * Working with payroll processing partners to manage UK & French payroll processing * Assist with end of month payroll reporting, journals and reconciliation * Work closely with outsourced payroll providers * Ensure accuracy of all payroll changes * Point of contact for international payroll-related queries * Provide recommendations for process improvements Experience required: * Extensive UK & French payroll processing experience and knowledge of related legislative requirements * Experience of working within the financial services or professional services sector * Manual calculations * Experience of ADP iHCM and Workday is desirable, along with experience of shadow payrolls This role offers hybrid working, bonus and private health, amongst other benefits. Interviewing and hiring ASAP. Apply now! 48463RMINDPAY

Are you an experienced Payroll Specialist with a keen eye for detail and a knack for navigating the complexities of weekly payrolls? This client is seeking a dedicated professional to join their team, focusing on the intricacies of weekly payroll and CIS (Construction Industry Scheme) payroll, an area where your expertise and attention to detail will make a substantial impact. About the RoleIn this role, you'll oversee the end-to-end payroll process for a diverse, fast-paced client base within the construction sector. You'll tackle the weekly payroll for CIS contractors, working across multiple locations, managing detailed amendments, and ensuring accuracy and compliance with industry-specific legislation. This position offers the opportunity to work with some of the best in the field while continuously improving processes and taking on fresh challenges in a dynamic, supportive environment. Key Responsibilities * Weekly payroll for multiple contractors, ensuring timely and accurate payments across various sites. * Navigate the nuances of CIS payroll, including handling deductions, compliance, and detailed reporting requirements. * Handle frequent amendments with precision, managing intricate pay adjustments and queries with a solution-oriented approach. * Stay current with CIS and payroll legislation to ensure full compliance and advise on best practices. * Contribute to refining and optimizing payroll processes, finding innovative ways to enhance efficiency. * Collaborate effectively with contractors, addressing payroll questions and providing clarity on pay-related matters. What You'll Bring * Proven experience managing the complexities of weekly and CIS payroll is essential. * A meticulous approach to data entry and verification, ensuring every payroll is accurate and compliant. * Ability to troubleshoot and resolve payroll issues with confidence and speed. * Proficiency in payroll software, with the ability to adapt quickly to new systems. * Clear and effective communication, especially when educating contractors on CIS deductions and payslip details. This client takes pride in fostering an fostering an environment where payroll professionals can thrive. As part of our team, you'll work with industry leaders on challenging and rewarding projects that test your skills and grow your expertise. As a team they value their employees' contributions and encourage process innovation that drives success across the company. If you're ready to step into a role where your payroll skills are truly valued, and where each day brings new challenges and opportunities, we'd love to hear from you! Apply Today to bring your payroll expertise to a company that shares your commitment to excellence. 48469LLWINDPAYS

We are recruiting for a leading construction company with a strong reputation for delivering high-quality projects across various sectors. We are dedicated to maintaining a positive work environment where employees feel valued and supported. As part of our growth, we are seeking a Payroll and Pensions Assistant to join our team.Role Overview We are looking for an enthusiastic Payroll and Pensions Assistant to support our payroll and pension operations. In this role, you will assist with processing payroll for all employees, managing pension contributions, and ensuring compliance with legal requirements. This is an excellent opportunity for someone looking to develop their skills within a dynamic construction environment. Key Responsibilities * Administer a range of pension schemes * Process joiners, leavers, retirements, and transfers accurately and in a timely manner * Maintain and update pension records, ensuring data accuracy * Calculate and process pension benefits in line with scheme rules and regulatory requirements * Communicate effectively with scheme members, answering queries and providing clear guidance * Assist with annual and ad-hoc reporting, including scheme valuations and pension audits * Ensure compliance with pensions legislation, regulatory standards, and internal policies * Collaborate with other departments, including payroll and finance, to ensure smooth operation of pension processes * Support with pension scheme projects, such as system upgrades or scheme mergersQualifications and Skills * Previous experience managing various pensions schemes such as LGPS, NHS * Good understanding of payroll processes, tax regulations, and pensions is desirable. * Proficiency in Microsoft Excel and experience with payroll software (e.g., Sage, Xero) is beneficial. * A willingness to learn and adapt to changes in payroll and pension regulations. 48385RCR1INDPAYS

A small and niche financial services business is currently recruiting for a Payroll Specialist to join them on a permanent basis.You will join a collaborative and supportive wider HR team and make up part of a payroll team. As the Payroll Specialist, you will be responsible for: * Coordination of an outsourced payroll - ensuring all data is collated correctly and accurately * Identify & correct any errors * Process RSUs and bonus payments * Liaise with senior stakeholders across the organisation * Drive continuous improvement and making positive recommendations * Perform payroll related reconciliations * Management of benefits - managing all entries and exits to schemes and resolve any related queries A generous benefits package and hybrid working pattern is available.Interviewing now. 48237GCR2INDPAY

A Payroll Specialist is being recruited on a 12 month FTC to join a well established payroll function. This role is a newly created payroll position and will support the Payroll Manager during a period of change. As the Payroll Specialist, your day to day responsibilities will be: * Supporting with the start to finish processing of a monthly payroll * Providing support to the team for any escalated issues * Year end and HMRC submissions * Working with the Payroll Manager with looking at processes and procedures * Adhoc payroll projects * Looking at current system and ways of working This is a super varied role & needs candidates to be able to start ASAP.Interviewing now! 47887GCR3INDPAY

A Sole Payroll Specialist is currently being recruited for a superb business with a fabulous reputation.This role sits within HR and works as part of the HR & Benefits function. As the Sole Payroll Specialist, you will be responsible for: * Start to finish processing for c500 monthly employees * Administering all statutory deductions including SMP, SPP, SSP, PAYE N.I * HMRC submissions and reconciliations * Benefits administration * Monthly pension uploads * Resolving all payroll queries * Starter and leaver information * All year end activities This role can offer a hybrid working pattern, excellent benefits package and a great working environment.Interviewing now. INDPAYS47725GCR7

Our client an award winning business based in the heart of Manchester is looking to recruit a Senior Payroll Product Manager to join their growing team. You will be joining a dynamic technology business is a period exponential growth and a really exciting drive to drive forward the businesses exciting Vision.As a "time best company to work for" our client is a market leading in the technology and payroll space, with lots of potential for development and growth this is an opportunity for a forward thinking experienced Payroll Product specialist to lead and deliver on large payroll projects.If you want to work for a company that is a true global leader in their field and have experience of managing the roadmap for delivery then please apply today * Be part of the most progressive and dynamic payroll bureau * Be part of exponential growth, with amazing progression opportunities * Join an exciting and vibrant environment in the heart of Manchester * Drive an award-winning SaaS business * Tipped to be the UK's largest payroll bureau Key Duties/Tasks:Managing the Roadmap, development role outsKey stakeholder management, working with the sales and service team to deliver feedback to the technology teamOnboarding clients, managing client expectations and dealing with any escalated queriesWorking collaborating to drive the growth of Payrol Bureau and technology. INDPAYN

Fantastic New Payroll opportunity in Manchester! - Payroll Sales Support My client is looking for an experienced Payroll Administrator who will ensure accurate and timely processing of all Payroll activity for their portfolio of customers. You will be responsible for delivering customer excellence to our payroll clients and liaising with them to resolve any data ambiguity issues. The Payroll Administrator is responsible for the day-to-day payroll processing activity ensuring all submissions from clients are transacted on time, and error-free, against the agreed processing timetable. In this role you will be working alongside a Payroll Bureau in Manchester who are looking to add a Payroll Administrator to their established team. They are growing rapidly and are looking for an experienced candidate in payroll. The client is looking for someone with up-to-date legislation, end to end payroll experience. This is an amazing opportunity for a payroll professional looking to be part of a new payroll team! Job Overview: * Deliver accurate and timely payroll processing, ensuring gross to net calculations are administered through our client's software solution in a timely fashion. * Have a solid understanding of end-to-end payroll processing and follow the Payroll Processing Checklist to ensure all activities are carried out and completed in a timely fashion. * Knowledge of Auto enrolment rules and principles ensuring accurate and timely pensions administration for clients on a periodic basis. * Demonstrable working knowledge of the latest rules and calculations in regard to Statutory payments i.e. Maternity, Adoption, Shared Parental, Paternity, bereavement pay etc. * An ability to translate payroll processing activity from gross to net pay, and answer queries on net pay impacting changes, with confidence. * Ensure all your transactions are appropriately peer checked for accuracy accepting all training needs and developmental feedback as necessary. * Ensure only dealing with trusted contacts from our Customers, and maintaining client confidentiality at all times. What you bring to the team:You will be an experienced Payroll Administrator capable of meeting the following criteria: * You will be an experienced Payroll Administrator capable of meeting the following criteria: * An understanding of UK payroll legislation and tax regulations. CIPP qualified, or suitably qualified by experience. * Previous experience in either delivering or managing end to end Outsourced payroll services, ideally within a Bureau environment. * You will have a good working knowledge of all common Payroll documentation such as MatB1's P45's New Starter Checklists, Court Orders and so on. * Excellent abilities in building and maintaining positive client relationships. Benefits: * Profit share scheme * Day off on your birthday * Bright Exchange (retail and other discounts) * Access to Employee Assistance Programme * 25 days' holiday, plus bank holidays. * Pension Plan and Life Insurance * Company incentives, access to discount schemes. * Holidays increase after 2- and 5-years' service. * Free hot breakfast every Monday * Opportunity to expand your knowledge from an experienced, friendly team * Modern working environment in Manchester City Centre * Salary depending on experience (up to £35,000) *…

My client is a large accountancy practice based in the Falkirk area. Based in a strong team you will be a Payroll Team Leader managing direct reports and assisting the payroll management team. Our client is looking for an experienced payroll professional with supervisory experience to join them on a permanent basis. Job DescriptionReporting directly to the Payroll Manager, you will be responsible for the timely and accurate processing of weekly and monthly payroll for your own portfolio of clients. The role is hybrid working (2 days in the office) with great flexitime.The holidays are circa 30 days including bank holidays (to be confirmed) Responsibilities * Managing a team * Process improvement and minimising errors * Checking the payroll of the team and ensuring deadlines are hit * Communicating with external clients and internal stakeholders * Training any new starters and payroll team * Ability to assist on hands on payroll and picking up some clients * Using an internal payroll system to process payroll and Microsoft excel * Helping and supporting the team/ technical guidance * Dealing with escalated queries Requirements * Able to demonstrate leadership * Examples of management experience * Interest in development of teams * Previous experience processing complex payrolls high volume * Need to be up to date on legislation * Strong team player * Strong written and verbal communication skills * High level of accuracy and attention to detail * Good systems skills including MS Excel * Bureau/client payroll experience ideally INDPAYN47393LNR1